RETUND POLICY

RETURN POLICY

If you are returning an item for reasons other than damage or defect, you will be responsible for the return shipping costs.

Timeframe to Contact Us

All issues must be reported to us within 48 hours of delivery. To start a return, please email us at smackquito@gmail.com. Once we receive and inspect your return, refunds are typically processed within 5–7 business days. The refund will be issued to your original payment method.

Non-Returnable Items

The following items are not eligible for return or refund:

• Final sale items

• Gift cards

International Returns

For international returns, return shipping costs and any customs/duties fees are the responsibility of the customer unless the return is due to our error.

Cancellations

If you wish to cancel your order, please contact us as soon as possible. If the order has not yet shipped, we will cancel it and issue a full refund. Once shipped, our standard return policy applies.